We stand fully behind all BOLDIFY products with our Satisfaction Guarantee*. If you purchase a single unit of any BOLDIFY product and are not completely satisfied, simply send us an email here and let us know; we’ll issue a full refund of the purchase price within 1 Business Day!

If more than 1 unit of the same product was purchased, we may request the Authorized Return** of any new/unopened units for refund. To request a Return Authorization, please send us an email here.

*The Satisfaction Guarantee applies only to the purchase of a single bottle of each product, with lifetime order and refund history taken into consideration. We reserve the right to decline requests for refund of more than 1 of the same item/color, and/or if a refund under the Guarantee has been previously issued for the item in question. Please use the "Contact Us" page to reach out to Customer Care with any questions you may have regarding this policy.

**Authorization Required. Returns must be shipped to our Returns Warehouse -- which is separate from our Fulfillment Warehouse; as such, we must advise that you not refuse a shipment or "Return to Sender", as this will greatly delay issuance of any refund. We authorize the return of and will issue refunds only for new, unopened, unused products. Should we require and authorize a return, return shipping is the responsibility of the customer. While not required, we recommend using a trackable shipment method, as we are not liable for return items lost in transit. Received returns are subject to inspection; items received will be inspected and refunded within 5 business days. An email notification is sent upon refund issuance.